To be honest, I contacted Sabra Pizza on a whim. I had full intention of buying this oven locally. When Dave answered the phone at Sabra Pizza, I was blown away by the kind of customer service that you just cannot find anymore. He patiently answered all of my newbie questions and even shared his own personal experience with this brand. When I opened the door to potentially getting a larger oven and his potential to up-sale, he asked a few questions and it was clear that the larger would really be overkill in my situation. Who does that these days? If you are looking for a pizza oven or pizza gear stop wherever else you might be looking and give Sabra Pizza a call. I can’t imagine in what world you would be even the slightest bit disappointed.